HomeWAV is an innovative and cost-effective platform designed to facilitate communication between incarcerated individuals and their families or friends. By eliminating the need for travel or appointment scheduling, HomeWAV provides a convenient and secure way to stay connected. With features like video calls, messaging, and real-time notifications, the app ensures a seamless and user-friendly experience for both visitors and inmates.
Key Features
Easy Account Setup
- New users can create a free account quickly and easily.
- Returning visitors can log in using their existing username and password.
- Fully registered and approved visitors can select the facility and add inmates to their contact list.
Flexible Communication Options
- Inmates can initiate phone calls, video calls, or messages once logged in, depending on facility permissions.
- Visitors receive notifications when inmates are available, ensuring timely communication.
- Remote video visitations require no scheduling, offering flexibility and convenience.
Financial Management
- View available funds, add funds, or transfer funds directly within the app.
- Update or change credit/debit card information as needed.
- Pay only for the minutes used, with no mandatory plans or packages.
Onsite and Remote Visit Scheduling
- Easily schedule onsite visits if allowed by the facility.
- Enjoy the convenience of remote video visitations without the need for prior scheduling.
Optimized for Best Performance
- A stable Wi-Fi connection and the use of a headset are recommended for optimal audio and video quality.
- The app is compatible with various facilities, though availability and costs may vary.
Why Choose HomeWAV?
- Provides a secure and convenient way to maintain connections with incarcerated loved ones.
- Eliminates the hassle of traveling or scheduling appointments for visits.
- Offers flexible and affordable communication options tailored to individual needs.
Frequently Asked Questions
Q: How do I create an account on HomeWAV?
A: New users can create a free account directly within the app.
Q: Can I schedule visits through HomeWAV?
A: Yes, onsite visits can be scheduled if allowed by the facility, and remote video visitations require no scheduling.
Q: What payment options are available?
A: Users can add or update credit/debit card information and pay only for the minutes used.
Q: Does HomeWAV work at all facilities?
A: No, availability varies by facility, and users should check compatibility before use.
Q: Are there any recommendations for better performance?
A: A stable Wi-Fi connection and the use of a headset are suggested for optimal results.
Version History
v2.11.4 ---- 28 May 2024
We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.
v2.11.1 ---- 16 May 2024
We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.
v2.11.0 ---- 15 Apr 2024
We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.
