Home Apps Travel & Local SwaRail

SwaRail

1.0.2-prod

March 7, 2025

About SwaRail

Welcome to SwaRail!
SwaRail is an official app developed by Indian Railways, designed to provide a seamless and integrated experience for passengers. It combines multiple railway services into one platform, making it easier for users to plan trips, track trains, book tickets, and access a variety of additional services. The app simplifies train travel by offering real-time updates, ticket management, food ordering, and more, all from a user-friendly interface. Download SwaRail now!
Key Features:
- Ticket Booking and Management:
Users can easily plan and book both reserved and unreserved tickets for their train journeys.
The app consolidates the entire booking process into one interface, making it simpler to search, book, and manage train tickets.
- Real-time Train Tracking:
Provides live updates on train status, including expected arrival times, delays, and other critical information to keep passengers informed and on schedule.
- Coach Position Finder:
Helps users easily find their coach on the platform, streamlining the boarding process for a smoother experience.
- Food Ordering on the Go:
Passengers can order food from partner vendors directly from the app, ensuring fresh meals during their journey.
- Rail Madad for Customer Support:
A feature that allows passengers to raise complaints or feedback and track resolutions, enhancing the customer service experience.
- Refund Management:
Makes it easier to request refunds for canceled or missed train journeys.
- Multilingual Support:
Available in multiple languages, making it accessible for passengers across India.
- R-Wallet Integration:
A digital wallet for secure and easy payment processing for various services like ticket booking, food ordering, and more.
Top Five FAQs on SwaRail:
1. How can I book tickets using SwaRail?
You can search for available trains, select the one that suits your schedule, and complete the ticket booking process directly in the app. Both reserved and unreserved ticket options are available.
2. How can I track my train’s real-time status?
Simply input your train number or route in the app, and you'll receive live updates on your train’s current status, including delays and expected arrival times.
3. Can I order food during my journey?
Yes, the app allows you to place food orders from partner vendors while onboard, ensuring fresh meals during your travel.
4. What should I do if I need a refund?
You can request a refund directly from the app for canceled or missed journeys. The process is made simple and efficient for users.
5. Is my information secure in the app?
Yes, SwaRail prioritizes security with secure payments via R-Wallet and offers options to update your profile details safely. You can also block and report users if needed.